CX Assurance Blog

    3 Great Examples of Transformative Solution Implementations to Celebrate Global CX Day

    Global CX Day is October 5th! Cyara is proud to celebrate this unique holiday within our industry by recognizing individuals, companies, and organizations that work diligently to ensure quality customer experience to their audiences.

    R U OK Day Prompts Cyarans to Ask "Are You Really?"

    With mental health issues on the rise, it’s important to also increase mental health awareness efforts. According to the World Health Organization (WHO), an estimated 264 million people globally are affected by depression. Meaning we likely all know someone...

    4 Reasons IVR Technology is Integral to Your Contact Center

    Interactive Voice Response, or IVR, is an automated business phone system feature that interacts with callers and gathers information by giving them choices via a menu. Callers have the ability to enter responses using the keypad on their phone to either manage...