CX Assurance Blog

Embracing Change

Change -- it is a word I hear everyday in my role here at Cyara as a customer success manager. Change excites me. It used to scare me, but I have learned that if you can’t embrace change in technology then your business will not survive. This is why I am so excited to be a part of Cyara -- we are led by an amazing change agent, our CEO Alok Kulkarni. As Alok stated in his opening remarks at Xchange, “change is here, do it as a team.” At Xchange, we brought together an amazing team -- this includes Cyara employees and partners, but more importantly our fabulous clients. So many partners and clients have joined us at Xchange in San Francisco to share their thoughts and experiences on how to manage change and the role Cyara's automation plays in managing change.   

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Customer Experience Update