In our work with Cyara customers, the Domain Consulting team has found that many organizations are struggling with maintaining alignment between and within their business and IT teams while working to increase the speed of their deployments. This point was reinforced during an Agile-focused panel at Cyara Xchange 2018 and also in conversations I had throughout the event.
In my last post, I talked about ways to get business and IT working from the same CX agenda. In this post, I'd like to talk some more about organizational alignment between the business and technology sides, as it is key. I will examine how maintaining alignment requires prioritization, feedback loops, and coordination.Read More