Customer experience IT leaders know that a well functioning, complete ecosystem of technology—from IT monitoring, defect tracking, and software development systems to IT ticketing—is key. With this ecosystem in place, companies are empowered to iterate rapidly with quality using Agile and DevOps methodologies in their CX initiatives.
Cyara’s customers use a wide range of solutions to streamline their software development and operations in support of delivering better customer experiences. So we’re excited to announce new Cyara Platform integrations to three popular solutions: Jira, ServiceNow, and Splunk. These new integrations help with IT monitoring (Splunk), defect tracking (Jira), and ticketing and support (ServiceNow), and are in addition to our existing integrations with configuration management services from blackchair and InProd, and test management with MicroFocus ALM.Read More