CX Assurance Blog

Posts about Amazon Connect

    Switching from Closed to Cloud: Worth the Struggle (But Let’s Make It Easier)

    This article has been co-authored by Shalima Bhalla, Global Lead, Partner Development, AWS and Andriy Zakharchenko, Technical Partner Manager in Sales, Cyara

    The Power of 3: Combining Solutions to Catapult Your CX into the Cloud

    Technology has opened doors for businesses that we would never have dreamed possible a few decades ago. The post-COVID world looks to be increasingly cloud-based. Companies are more driven by data insights than ever. And the ability to monitor and refine the...