CX Assurance Blog

Posts about automated testing

    The Ultimate Guide to a Botium Proof of Concept (PoC)

    This article was originally published on Botium’s blog on September 11, 2021, prior to Cyara’s acquisition of Botium. Learn more about Cyara + Botium

    Does Botium Box meet my requirements? Will it solve my biggest challenges and pain points? Is it worth upgrading...

    4 DOs and 3 DON’Ts for Chatbot Testing Strategies

    This article was originally published on Botium’s blog on February 9, 2021, prior to Cyara’s acquisition of Botium. Learn more about Cyara + Botium

    A quick summary of 7 important DOs and DON’Ts when designing a chatbot testing strategy. We are continuously seeing...

    Beginners Guide to Automated Voice App Testing

    This article was originally published on Botium’s blog on February 3, 2021, prior to Cyara’s acquisition of Botium. Learn more about Cyara + Botium

    This guide suggests best practices, infrastructure, and tools to ensure your voice app continues to deliver...

    Cyara and Genesys Reach Another Milestone

    An Invaluable Partnership for CX Assurance in the Cloud Migration Journey

    At Cyara, partnerships have always been central to our business model. Customer experience (CX) assurance is multifaceted, and you need a whole lot of gears turning together in sync to...

    Building Trust in Government by Assuring a Flawless Constituent Experience

    “We are experiencing a high call volume and longer wait times on our phone lines. We appreciate your patience and understand you have questions.” 

    The 5 Step Journey to Becoming a Chatbot Tester

    This article was originally published on Botium’s blog on April 20, 2021, prior to Cyara’s acquisition of Botium. Learn more about Cyara + Botium

    One question we hear a lot is “What’s the best way to start testing a chatbot?” 

    The answer is surprisingly simple:...

    How to Improve Your Teneo Chatbot by Test Automation with Botium

    This article was originally published on Botium’s blog on August 23, 2021, prior to Cyara’s acquisition of Botium. Learn more about Cyara + Botium

    We’d like to believe that we have made an impact on the conversational AI market with our long-valued partner,...

    Automated Test Case Recorder – Introducing Botium Crawler

    This article was originally published on Botium’s blog on August 18, 2020, prior to Cyara’s acquisition of Botium. Learn more about Cyara + Botium

    Welcome the new member of the Botium Stack – the Botium Crawler!

    So you decided to add automated testing to your...

    Automated Testing and Monitoring for Alexa Skills with Botium

    This article was originally published on Botium’s blog on June 28, 2020, prior to Cyara’s acquisition of Botium. Learn more about Cyara + Botium

    TL;DR; Botium and the Alexa Voice Service (AVS) connector can perform automated testing for Alexa skills – no speaking...