CX Assurance Blog

This article was originally published on Botium’s blog on October 11, 2021, prior to Cyara’s acquisition of Botium.Learn more about Cyara + Botium

This article was originally published on Botium’s blog on October 6, 2021, prior to Cyara’s acquisition of Botium.Learn more about Cyara + Botium

Chatbots are — lead generators, help desks, customer services, reinforcements for brand recognition, and so on… but...

This article discusses security threats and attack vectors of typical chatbot architectures — based on OWASP Top 10 and adversarial attacks. It was originally published on Botium’s blog on September 30, 2021, prior to Cyara’s acquisition of Botium.Learn more...

This article was originally published on Botium’s blog on August 30, 2021, prior to Cyara’s acquisition of Botium.Learn more about Cyara + Botium

Our comprehensive test suite has been expanded with another connector so that you can take advantage of the benefits...

This article was originally published on Botium’s blog on August 23, 2021, prior to Cyara’s acquisition of Botium. Learn more about Cyara + Botium

We’d like to believe that we have made an impact on the conversational AI market with our long-valued partner,...

This article was originally published on Botium’s blog on July 30, 2021, prior to Cyara’s acquisition of Botium. Learn more about Cyara + Botium

The biggest and most hateful challenge in software development is writing test cases and maintaining them. This is no...

This article was originally published on Botium’s blog on May 18, 2021, prior to Cyara’s acquisition of Botium.Learn more about Cyara + Botium

Quite often we are consulted to design a robust test strategy for a mission-critical enterprise chatbot. How is it...

This article was originally published on Botium’s blog on April 20, 2021, prior to Cyara’s acquisition of Botium. Learn more about Cyara + Botium

One question we hear a lot is“What’s the best way to start testing a chatbot?” 

The answer is surprisingly simple:...

This article was originally published on Botium’s blog on April 15, 2021, prior to Cyara’s acquisition of Botium.Learn more about Cyara + Botium

Rule-based chatbots are a good starting point to gain experience in designing chatbots. These decision-tree-based bots...