CX Assurance Blog

Posts about chatbots (2)

    How to set up the fundamentals of your Chatbot Testing in 2 minutes

    This article was originally published on Botium’s blog on October 11, 2021, prior to Cyara’s acquisition of Botium. Learn more about Cyara + Botium

    The Biggest Pain Points in Using Chatbots

    This article was originally published on Botium’s blog on October 6, 2021, prior to Cyara’s acquisition of Botium. Learn more about Cyara + Botium

    Chatbots are — lead generators, help desks, customer services, reinforcements for brand recognition, and so on… but...

    Security Threats and Security Testing for Chatbots

    This article is pointing out security threats and attack vectors of typical chatbot architectures — based on OWASP Top 10 and adversarial attacks. It was originally published on Botium’s blog on September 30, 2021, prior to Cyara’s acquisition of Botium. Learn...

    Register an Inbenta Chatbot to Botium

    This article was originally published on Botium’s blog on August 30, 2021, prior to Cyara’s acquisition of Botium. Learn more about Cyara + Botium

    Our comprehensive test suite has been expanded with another connector so that you can take advantage of the benefits...

    How to Improve Your Teneo Chatbot by Test Automation with Botium

    This article was originally published on Botium’s blog on August 23, 2021, prior to Cyara’s acquisition of Botium. Learn more about Cyara + Botium

    We’d like to believe that we have made an impact on the conversational AI market with our long-valued partner,...

    How to maintain chatbot regression tests with minimum effort

    This article was originally published on Botium’s blog on July 30, 2021, prior to Cyara’s acquisition of Botium. Learn more about Cyara + Botium

    The biggest and most hateful challenge in software development is writing test cases and maintaining them. This is no...

    Detecting and Fixing Chatbot Problems: OpenAI GPT-3 Tips and Tricks

    This article was originally published on Botium’s blog on July 30, 2021, prior to Cyara’s acquisition of Botium. Learn more about Cyara + Botium

    All chatbot testers are dreaming of two buttons. One for detecting all problems of a chatbot, and another one for...

    Testing Chatbots for the Unexpected

    This article was originally published on Botium’s blog on May 18, 2021, prior to Cyara’s acquisition of Botium. Learn more about Cyara + Botium

    Quite often we are consulted to design a robust test strategy for a mission-critical enterprise chatbot. How is it...

    The 5 Step Journey to Becoming a Chatbot Tester

    This article was originally published on Botium’s blog on April 20, 2021, prior to Cyara’s acquisition of Botium. Learn more about Cyara + Botium

    One question we hear a lot is “What’s the best way to start testing a chatbot?” 

    The answer is surprisingly simple:...