CX Assurance Blog

Posts about chatbots (3)

    Detecting Dead Ends in the Chatbot Conversation Flow

    This article was originally published on Botium’s blog on April 15, 2021, prior to Cyara’s acquisition of Botium. Learn more about Cyara + Botium

    Rule-based chatbots are a good starting point to gain experience in designing chatbots. These decision-tree-based bots...

    3 Steps: Register Oracle Digital Assistant in Botium

    This article was originally published on Botium’s blog on April 12, 2021, prior to Cyara’s acquisition of Botium. Learn more about Cyara + Botium

    How to Create and Build Your Perfect Chatbot

    This article was originally published on Botium’s blog on April 6, 2021, prior to Cyara’s acquisition of Botium. Learn more about Cyara + Botium

    The first thing we need to know: There is no such thing as the perfect chatbot!

    Even in the creation of a chatbot,...

    Upskilling Test Engineers for Chatbot Projects

    This article was originally published on Botium’s blog on March 26, 2021, prior to Cyara’s acquisition of Botium. Learn more about Cyara + Botium

    With Botium, we are currently defining the industry standard for testing chatbots. In our support and developer...

    Testing SMS Chatbots with Botium

    This article was originally published on Botium’s blog on March 24, 2021, prior to Cyara’s acquisition of Botium. Learn more about Cyara + Botium

    Botium offers two methods to test an SMS chatbot. It can act as a user sending SMS messages or can interact with the...

    4 DOs and 3 DON’Ts for Training a Chatbot NLP Model

    This article was originally published on Botium’s blog on March 8, 2021, prior to Cyara’s acquisition of Botium. Learn more about Cyara + Botium

    A quick summary of 7 important DOs and DON’Ts when training an NLP model for a chatbot. They are best applied before...

    4 DOs and 3 DON’Ts for Chatbot Testing Strategies

    This article was originally published on Botium’s blog on February 9, 2021, prior to Cyara’s acquisition of Botium. Learn more about Cyara + Botium

    A quick summary of 7 important DOs and DON’Ts when designing a chatbot testing strategy. We are continuously seeing...

    Beginners Guide to Automated Voice App Testing

    This article was originally published on Botium’s blog on February 3, 2021, prior to Cyara’s acquisition of Botium. Learn more about Cyara + Botium

    This guide suggests best practices, infrastructure, and tools to ensure your voice app continues to deliver...

    Unveiling the Value of Chatbot Testing

    This article was originally published on Botium’s blog on February 2, 2021, prior to Cyara’s acquisition of Botium. Learn more about Cyara + Botium

    “What is the value of testing chatbots?” — A question that hits right in the heart of every passionate tester....