CX Assurance Blog

    Getting Started with Cyara: A Story About Moving from Manual to Automated Testing in the Contact Center

    As an Engineering Manager with responsibilities of development, testing, and execution of contact center applications, I can tell you that my organization has long been seeking ways to add efficiency, enhance performance, and reduce effort. Essentially, we have...

    Registration Is Open for Xchange 2020: 3 Reasons to Attend This Virtual Event!

    You guys! Registration is open for Xchange 2020 Virtual Summit – our two-day, interactive event packed with experts who will be sharing relevant, real, and valuable insight on CX best practices, use cases, industry knowledge, challenges, and success stories. We...

    The Hokey Pokey of Continuous Testing: You Put Your Shift-Left In, You Put Your Shift-Right In...

    Testing what you’ve developed before the big, red “go live” button is pressed isn’t a new concept. It’s been a crucial part of software development for a long time, and a practice that development teams employ everywhere. When and how often that pre-deployment...

    A Reassuring Note About Conducting Business in Turbulent Times

    In the last few weeks, we have witnessed dramatic stock market swings, governmental actions and WHO announcements all related to the expansion of COVID-19 to pandemic status. Needless to say, the turbulence is unsettling to us all. While the reality is that...

    Why You Should Attend Enterprise CONNECT 2020, March 30th - April 2nd

    A quick Google search for where the best US March vacation spots are will return a result of Florida, which is probably why the organizers of the upcoming enterprise communications and collaboration event – Enterprise CONNECT 2020 – chose the warm, sunny, and...

    Cyara's Xchange Roadshow Melbourne, March 18 - All the Juicy Details!

    Next month in Melbourne, Cyara is hosting Xchange 2020 Roadshow, a premier one-day event generously sponsored by our partners and friends, including Amazon AWS, Genesys, and Cloudwave. The schedule is packed full of valuable presentations, networking, panel...

    Disruption -- the Good, the Bad and the Transformative

    Change and disruption are often feared…and for good reason. In fact, 88% of the companies that were on the Fortune 500 in 1955 no longer exist. That is a staggering statistic. Every industry, from healthcare to banking to retail to travel, has been transformed...