CX Assurance Blog

    Registration Is Open for Xchange 2020: 3 Reasons to Attend This Virtual Event!

    You guys! Registration is open for Xchange 2020 Virtual Summit – our two-day, interactive event packed with experts who will be sharing relevant, real, and valuable insight on CX best practices, use cases, industry knowledge, challenges, and success stories. We...

    Cyara Included in the Forrester Wave: Continuous Functional Test Automation Suites Q2 2020

    I’m so excited to share that Cyara is included in the just published report: The Forrester Wave™: Continuous Functional Test Automation Suites, Q2 2020. 

     

    As Diego Lo Giudice wrote in his blog on this Wave, “…being among the top 15 players in the market in a ...

    How Crucial Is Showing ROI of Customer Experience Initiatives?

    There’s no doubt about it… Customer Experience (CX) is a differentiator that will bring you to the front of the line, ahead of your competition.

    Cyara's Xchange Roadshow Melbourne, March 18 - All the Juicy Details!

    Next month in Melbourne, Cyara is hosting Xchange 2020 Roadshow, a premier one-day event generously sponsored by our partners and friends, including Amazon AWS, Genesys, and Cloudwave. The schedule is packed full of valuable presentations, networking, panel...

    A Closer Look at Customer Experience Trends for 2016, Part 2

    At the end of 2015, Richard Shapiro of Customer Think published predictions of customer experience trends he thought would occur in 2016. This is part two of a two-part series based on Customer Experience Trends for 2016. If you missed the 9 trends in Part 1,...

    A Closer Look at Customer Experience Trends for 2016, Part 1

    As always, at the end of 2015 there were a number of blog posts and articles predicting what would happen in 2016. This is part one of a two-part series based on Customer Experience Trends for 2016 written by Richard Shapiro of Customer Think in November.

    This...