CX Assurance Blog

    The Gift of Time: Give More to Your Customers, and Keep More for Your Organization

    3 Holiday Wish-Listed Gifts to Give Back to Your Customers... and Your Business | Part 1, the Gift of Time: Give More to Your Customers, and Keep More for Your Organization

    Time is the one resource we never seem to have enough of, and it’s the hardest to come...

    Wireframe Testing: One Test Case, Unlimited Tests

    Imagine writing a single Cyara test case and being able to use it to test any application you wanted. Imagine a single test case that would allow you to start with a test case written for one language and quickly support dozens of languages. All this is...

    Getting Started with Cyara: A Story About Moving from Manual to Automated Testing in the Contact Center

    As an Engineering Manager with responsibilities of development, testing, and execution of contact center applications, I can tell you that my organization has long been seeking ways to add efficiency, enhance performance, and reduce effort. Essentially, we have...