CX Assurance Blog
Insights, ideas, & inspiration on testing & improving your customer experience.
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January 5, 2022
Due to the nature of chatbots, some vulnerabilities are more probable than others, but the well-established defense strategies will work for chatbots.
October 7, 2021
Financial institutions must follow best practices for test data management to keep customer data secure and remain in compliance with regulations.
September 30, 2021
This article discusses how Cyara Botium helps defend chatbots against security threats and attack vectors, including adversarial attacks.
March 12, 2021
Learn about what an API is and does, what a REST API versus a Real-Time API is, and more in this beginner's guide to Application Programming Interfaces.
February 2, 2021
To keep chatbots and software at the highest level possible, Botium offers a holistic test approach for conversational AI with many superpowers.