CX Assurance Blog

Posts about software development

    Put Cyara's Sample REST API Routes to Work for Your CX Assurance Needs

    Recently on the blog, we offered an easy-to-understand overview about What Is an API. Not everyone on your team is a developer, and it's helpful to be able to communicate with "non-techies" about the benefits APIs can bring, especially when adapted for specific...

    What is an API? A Simple Guide for Non-Techies

    Once upon a time, before a pandemic took over the world, there was a daily opportunity for cross-departmental engagement: lunch time.

    Back then, team members from various departments could gather and walk to a nearby restaurant. Maybe they would chat about the...

    The Hokey Pokey of Continuous Testing: You Put Your Shift-Left In, You Put Your Shift-Right In...

    Testing what you’ve developed before the big, red “go live” button is pressed isn’t a new concept. It’s been a crucial part of software development for a long time, and a practice that development teams employ everywhere. When and how often that pre-deployment...

    Why You Should Attend Enterprise CONNECT 2020, March 30th - April 2nd

    A quick Google search for where the best US March vacation spots are will return a result of Florida, which is probably why the organizers of the upcoming enterprise communications and collaboration event – Enterprise CONNECT 2020 – chose the warm, sunny, and...

    All Aboard! Cyara's Agile Release Train (ART) Has Left the Station

    Well, for me 2020 has started with a bang! Since the new year, I’ve joined the Cyara team as Vice President of Engineering in Melbourne, and it’s been incredibly inspiring to get on board at this time in the company. I am humbled by the engineering talent and...

    Developers and DevOps in the Contact Center

    As an increasing number of contact centers migrate to the cloud, another corresponding change is occurring. More and more enterprises have deployed dedicated developers to support their customer experience initiatives.