CX Assurance Blog
Insights, ideas, & inspiration on testing & improving your customer experience.
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November 2, 2021
Read a few lessons shared by Xchange Summit 2021 keynote speaker and Olympic boxing champion Sugar Ray Leonard applicable to digital transformation and CX.
November 5, 2020
A look at the concept of a test cases built using wireframe models for customer experience automated testing.
August 4, 2020
Read about Assurant's adoption of Cyara’s Platform to help automate contact center IVR testing processes while ensuring quality was maintained.
July 6, 2020
A look at continuous testing (CT) and the right-hand side of the DevOps loop, exploring the world of shift-right testing – or what we call CX monitoring.
February 13, 2020
Cyara's Engineering and Product Management teams adopted SAFe methodologies to meet our customer's needs for fast, flawless, and automated CX assurance.