CX Assurance Blog

    Test Case Authoring with Cyara: These Are the Ways

    In our galaxy… not one that’s far, far away… it’s pretty widely accepted that there’s a lot of benefit to automating aspects of your customer experience testing strategy. Automation can lead to things like faster development lifecycles, smoother deployments...

    Wireframe Testing: One Test Case, Unlimited Tests

    Imagine writing a single Cyara test case and being able to use it to test any application you wanted. Imagine a single test case that would allow you to start with a test case written for one language and quickly support dozens of languages. All this is...

    Getting Started with Cyara: A Story About Moving from Manual to Automated Testing in the Contact Center

    As an Engineering Manager with responsibilities of development, testing, and execution of contact center applications, I can tell you that my organization has long been seeking ways to add efficiency, enhance performance, and reduce effort. Essentially, we have...

    The Hokey Pokey of Continuous Testing: You Put Your Shift-Left In, You Put Your Shift-Right In...

    Testing what you’ve developed before the big, red “go live” button is pressed isn’t a new concept. It’s been a crucial part of software development for a long time, and a practice that development teams employ everywhere. When and how often that pre-deployment...

    Cyara Included in the Forrester Wave: Continuous Functional Test Automation Suites Q2 2020

    I’m so excited to share that Cyara is included in the just published report: The Forrester Wave™: Continuous Functional Test Automation Suites, Q2 2020. 

     

    As Diego Lo Giudice wrote in his blog on this Wave, “…being among the top 15 players in the market in a ...

    A New Answer to: How Much Does a SEV1 Cost Your Organization?

    A little while back, Cyara’s Senior Strategic Accounts Director, Kelly Zunker, wrote a post on our blog about how much a SEV1 costs an organization. The piece covered the general definition(s) of a SEV1, or Severity 1 error, presented SEV1 examples, and...

    PS Lessons Learned Multitasking with Crawler

    A major retail utility company was recently challenged to enroll as many customers as possible in an incentive program to switch from conventional light bulbs to LED bulbs. This incentive had cost savings for both the company and the customers. The challenge,...