Registration Is Open for Xchange 2020: 3 Reasons to Attend This Virtual Event!


You guys! Registration is open for Xchange 2020 Virtual Summit – our two-day, interactive event packed with experts who will be sharing relevant, real, and valuable insight on CX best practices, use cases, industry knowledge, challenges, and success stories. We could not be more excited to host you and other customer experience enthusiasts. The theme for this year’s event is (drum-roll, please…) Assurance and Agility in an Uncertain World.


Real talk. We were thoroughly looking forward to hosting you in-person at Chicago’s JW Marriot this Fall, and will miss shaking hands and sharing hugs with our tight-knit community of CX industry experts, analysts, users, and friends like we did last year.


That said, a virtual event unlocks a WORLD of opportunity and flexibility for our attendees, and we’re ready to take full advantage of this to make Xchange 2020 an experience you’ll find useful, accessible, and fun. Virtual elbow bump!


While there are many more, here are 3 quick and major reasons why you should register for Xchange 2020 right now:

  1. It’s enlightening. You’ll learn about emerging technologies, gain new perspectives and techniques, and network with colleagues to expand your view on topics like business transformations in 2020, test automation and agile adoption, cloud migration, DevOps, leveraging technology integrations, and the future of customer experience. Already on the agenda, we’re featuring presentations from Forrester, Blair Pleasant, Maha Chandran from Anthem, Inc., Mark Kayserman from Genesys, Abhas Brahma from Microsoft, Jim Mueller from ADP, and Mark Shaw from Assurant.
  2. It’s accessible. There will be no flying or driving, car rentals, hotels, or time away from your family required for this event. From the comfort of your home or office, you can select and attend our 2-day conference sessions, scheduled in a way that allows you plenty of breaks and time to stay productive, take care of business, and attend to your day-to-day responsibilities with little-to-no disruption.
  3. It’s free. Registration won’t cost you anything, and you’ll have access to all keynote speakers, panel discussions, breakout sessions, special presentations, and networking opportunities.


If those three reasons weren't enough to encourage you to register right now, you can learn more about Xchange 2020 Virtual Summit, read about our speakers, and see our agenda. We'll be adding to our curated content all the way up until the event, so visit our event site often!


We hope to "see" you at Xchange 2020, September 15th and 16th.